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Event cancellation cover through ImpCom guarantees protection should you be unable to take advantage of your event ticket or hospitality package as a result of the following:

This is what you are covered for:

  • Accident, injury or sickness
  • Death within 30 days of the event, including members of your immediate family
  • Travel delay beyond your reasonable control
  • Jury service
  • Strikes, riots, civil commotion, martial law
  • Restricted access to the venue due to flood, fire, explosion or public health and safety considerations
  • Adverse weather conditions which prevent you from reaching the venue
  • Damage to home or place of business which prevents you from attending Inability to attend a re-scheduled event due to a prior engagement
  • Cancellation, abandonment, postponement or relocation of an event
  • Being called away for Military Service

Please note that the points mentioned above are provided as a summary only. Full terms and conditions applying to each are clearly outlined in the ImpCom cover terms and conditions.

An extended cover option is available for tennis and cricket events guaranteeing protection against inclement weather conditions on the day resulting in:

  • Less than 10 overs play at a 20/20 cricket sporting event
  • Less than 15 overs play at Test or one Day cricket sporting event
  • Less than 2 hours play at a Tennis event

Attendees are NOT covered in the event of the following:

  • Contractual disputes / breaches between parties
  • Inappropriate behaviour by the Insured which may increase the risk of a loss
  • The insured’s failure to comply with the law
  • Fraud, misrepresentation or concealment
  • Threat of or actual hostilities / warfare / war, etc
  • Financial failure / default by any party
  • Lack of or inadequate receipts or sales for the Event
  • Fluctuations in currency
  • Damage resulting from radioactivity Intervention from customs/local/public authorities & government
  • Pollution or contamination
  • Failure to seek appropriate medical intervention
  • Death or injury deemed to be self inflicted
  • Non appearance of any participant
  • Loss arising from influenza or other communicable diseases deemed to be epidemic or pandemic Incidents involving biological or chemical materials
  • Loss of / no play due to adverse weather conditions
  • Attending a music concert where the performing area is not enclosed within a roof and three sides
  • A claim in excess of the limit stated in the schedule
  • Any loss or damage taking place prior to the insured being in the country where the event is to take place.

COVID-19 (Coronavirus) FAQ

What is covered for tickets purchased after 1st January 2021?

  • Confirmed infection resulting in the Ticket Holder(s) inability to attend the Event if the Event has not been Cancelled
  • Death of the Ticket Holder(s) or a Dependant from the virus
  • The Ticket Holder(s) have been ordered to self-isolate by a government department or a health service provider (evidence must be provided)
  • The inability of the Ticket Holder(s) to attend an Event due to a government-mandated travel ban in your home region/country being implemented after you purchased the ticket(s) preventing the Ticket Holder(s) attending the Venue.

What is not covered?

  • The fear of attending an Event due to any perceived fear of contracting the virus
  • Self-isolation which has not been ordered by a government department or a health service provider
  • Refunds for an Event cancelled by the Venue or ticket Seller
  • Tickets purchased before the 1st January 2021

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